The Truth's Frequently Asked Questions

440 Chestnut Street Nashville, TN 37203.

We can't wait to bring live music to Wedgewood Houston! Visit our Shows page to see what shows are headed to The Truth.

Interested applicants can visit our careers page to stay up to date on any and all employment opportunities

Bags up to 12" x 6" x 12" are allowed in the venue. All bags will be searched prior to entry.

• Bags up to 12"" x 6"" x 12"" are allowed in the venue. All bags will be searched prior to entry. Bags that are not clear will be subject to additional search.
• Non-professional digital and film cameras (Pocket sized, point & shoot, no removable lenses)
• Empty, plastic refillable water bottle (Must be non-glass and non-aluminum)

• All bags larger than 12” x 6” x 12”
• Hydration packs
• Professional cameras with detachable lenses or cameras with lenses that extend 1"" or more
• GoPro’s or Video recording devices
• Audio recording devices
• iPads or tablets
• Selfie Sticks
• Drones
• Camping, lounge or tri-fold chairs
• Soft or hard side coolers
• Wagons or strollers
• Alcohol or illicit substances
• Glass, metal, cans (regardless of contents)
• Knives, guns, mace, pepper gas or any other item deemed a potential weapon
• Fireworks or other incendiary devices
• Chains or spiked jewelry
• Any signs, banners or flags larger than 8.5X11
• Laser pointers
• Glow sticks
• Animals (except ADA approved service animals)
• Scooters
• Large umbrellas
• Noise makers
• Metal water bottles
• Any liquids
• Outside Food
• Sharpies or permanent markers
• Helmets
• Any other item that may pose a threat to other guests, staff, or performers
• Any item deemed to be dangerous by the Venue General Manager or Law Enforcement Officer
• Guests are not permitted to check prohibited items in at coat check, with security or the box office.

All Lost & Found items will be held at The Truth for two weeks following the date of every event. Click here to access our Lost & Found.

The standard venue policy allows camera phones, disposable cameras, and small digital cameras. Any camera that has a detachable lens will be considered professional and will not be allowed in. If the camera lens zooms out of the camera more than 1 inch, it will be considered a professional camera and will not be allowed in. Some artists do not permit cameras, please check back for the show you will be attending to ensure that cameras will be allowed. 

Signs larger than 8.5" x 11" (the size of a standard sheet of paper) are not permitted into the venue.

The Truth does not allow weapons of any kind on our property. The venue will not secure weapons.

Re-Entry is not permitted at The Truth.

Coat check is available year round. Coat check is guaranteed for guests who purchase in advance. Walk-up coat check is available on a first-come, first-served basis and subject to capacity

No. We welcome all ages unless the event page indicates otherwise. Children two and under do not require a ticket but must sit on a parent's lap. Please note that strollers are not permitted into the venue. For the latest details on age restrictions, please visit our upcoming events page, choose the show you're interested in, and click on the 'More Info' tab.

The Truth is a fully cashless venue. All main concession and merchandise stands accept Visa, MasterCard, Discover and American Express card payment types. 

If a purchase you made during your visit to The Truth, including food & beverage or merchandise appears higher than expected, it may be due to a temporary authorization hold. Final charges typically update within 72 hours of your visit.

If your transaction still appears incorrect after 72 hours, please contact our Guest Services Team at info@thetruthnashville.com. We'll be happy to investigate and help resolve the issue.

To help us review your request as quickly as possible, please include:

• A brief description of the issue, the date of your visit, and copy of your receipt, if available.

A member of our team will review your inquiry and may ask for additional information.

VIP and Meet & Greet package details, including check-in time, package inclusions, and other important instructions, are sent by the official VIP provider, typically 24–72 hours before your event.

If you haven't received your VIP email yet, please continue checking your inbox (including your spam/junk folder) as your event approaches.

Please Note: VIP and Meet & Greet check-in may begin before general parking lots or venue gates open. If your VIP confirmation email includes an early check-in time, please follow the instructions provided in that email. If you have additional questions about your VIP check-in, please contact the official VIP provider.

All Access passes or Backstage Passes are not available for purchase. Visit www.livenation.com to view any VIP packages that may involve a meet-and-greet or additional access. The venue box office does not sell any meet and greet, backstage, or venue passes.